House of Note



House of Note warrants the instrument to be free of defects in materials and workmanship for a period of one year from the date of purchase. This warranty applies only to the original purchaser.


  • Cracks to the body of a new instrument due to the “settling in” or “shifting” of the woods
  • The neck, scroll, and fingerboard are warranted against cracking and/or warping
  • Previous repairs done by House of Note to used instruments

Not Covered:

  • Normal wear and tear
  • Misuse, negligence, and/or intentional damage
  • Damage caused by leaving instrument in an unattended vehicle
  • Shipping
  • Modification to the instrument
  • Cracking in wood and/or open seams due to changes in temperature and humidity


Bows and new cases are warranted against defects in materials or workmanship for a period of one year from date of purchase.