Parts Covered:

Cracks to the body will be repaired if it is determined that it was caused by "settling in" or "shifting" of the woods.  Neck, scroll and fingerboard are warranted against cracking and warping.

Previous repairs done to used instruments.

Trimmings are warranted with the exception of strings, bridge, soundpost and bow hair.

Bow shafts and parts of wood bows are warranted against breakage due to a defect in materials or workmanship at the discretion of House of Note.

Cases are warranted against defects in workmanship and materials for a period of one year from date of purchase.

Repair or replacement of parts not covered by warranty are subject to normal shop charges.

Congratulations on selecting a fine stringed instrument from House of Note.

Each instrument is meticulously crafted from select woods, with painstaking attention paid to even the smallest detail.

To ensure that your new instrument maintains it's beauty and tone, here are a few useful tips we recommend:

Wipe the rosin off the strings and body of the instrument after each session.

Avoid exposure to extremes in temperature and humidity. (Use a humidifier in extremely dry weather).

Clean and polish your instrument regularly.

Always loosen the bow after each session.

Never touch the hair of the bow with your fingers.

Keep your instrument in a good, sturdy case.